Lancing Privacy

1. Information Lancing Collects

Lancing collects and processes several categories of personal data, including:

2. How Lancing Uses Your Information

Lancing uses your personal information for the following purposes:

• Service Provision (Contract Execution):
  • Processing and managing your vehicle reservations and rental agreements for Lancing. Verifying your identity and confirming compliance with Lancing rental criteria. Coordinating vehicle pick-up and drop-off procedures. Processing payments and handling deposits and fees.
• Lancing Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations from Lancing, updates, and important rental information. Responding to your inquiries and providing Lancing customer support. Notifying you of changes to Lancing services or policies.
• Lancing Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or Lancing has a legitimate interest. You can opt out at any time.
• Lancing Improvements (Legitimate Interest):
  • Analyzing usage of Lancing's website to improve user experience and functionality. Conducting research to upgrade Lancing's vehicle fleet and services.
• Lancing Compliance (Legal Requirement):
  • Meeting Lancing's legal, regulatory, and tax obligations. Detecting fraud and maintaining the security of Lancing services. Resolving disputes and enforcing Lancing's terms and conditions.

3. Data Sharing

Lancing may share your personal information with:

• Lancing Partners: Third-party companies that help Lancing deliver its services, such as payment processors, IT support firms, and facility maintenance contractors. These providers operate under contractual obligations to safeguard your information.

Lancing does not sell your personal information to third parties for marketing purposes.

4. Lancing Security

Lancing implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nevertheless, no internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute protection against all unauthorized access, disclosure, alteration, or destruction.

5. Data Storage

Lancing retains your personal information only for as long as needed to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting obligations. Retention periods vary depending on the type of information and the context of processing.

6. Your Rights at Lancing

Under UK data protection law, Lancing recognises the following rights:

• Right of Inspection: Request a copy of the personal information Lancing holds about you.

To exercise these rights, please contact Lancing using the details below.

7. Lancing Cookies and Tracking

Lancing uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Lancing may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Lancing encourages you to review this policy regularly.

9. Contact Lancing

For questions about this Privacy Policy or Lancing's data practices, please contact us: